Website Usage Policy


PRIVACY POLICY
1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. Credit

2.1 This document was created using a template from Simply-Docs (http://www.simply-docs.co.uk).

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication)

4. Using personal information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

(a) administer our website and business;

(b) send you email notifications that you have specifically requested;

(c) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(d) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(e) deal with enquiries and complaints made by or about you relating to our website;

(f) keep our website secure and prevent fraud; and

(g) verify compliance with the terms and conditions governing the use of our website.

5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.3 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

5.4 Except as provided in this policy, we will not provide your personal information to third parties.

6. Retaining personal information

6.1 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.2 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a) the payment of a fee (currently fixed at GBP 10); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Cookies

11.1 Our website uses cookies.

11.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

11.3 The Cookies we use come from Google Analytics and more information about them can be found here and at Cookie Law Website. The Cookies we use are persistent – remains on a computer, unless it expires or the cookie cache is cleared.

11.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

11.5 We use cookies on our website.

11.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) we use Cookies from Google Analytics to recognise a computer when a user visits our website and track users as they navigate the website

11.7 Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking > Tools>Internet Options>Privacy and then Advanced

(b) in Firefox (version 47) you can block all cookies by clicking Tools > Options > Privacy, selecting Use custom settings for history from the drop-down menu, and unticking Accept cookies from sites and

(c) in Chrome (version 52), you can block all cookies by accessing the Customise and control menu, and clicking Settings > Show advanced settings > Content settings and then selecting Block sites from setting any data under the Cookies heading.

11.8 Blocking all cookies will have a negative impact upon the usability of many websites.

11.9 If you block cookies, you will not be able to use all the features on our website.

11.10 You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete- manage-cookies#ie=ie- 11);

(b) in Firefox (version 47), you can delete cookies by clicking Tools Options and Privacy then selecting Use custom settings for history from the drop-down menu, clicking Show Cookies and then clicking Remove All Cookies and

(c) in Chrome (version 52), you can delete all cookies by accessing the Customise and control menu, and clicking Settings Show advanced settings and Clear browsing data and then selecting Cookies and other site and plug-in data before clicking Clear browsing data

1.11 Deleting cookies will have a negative impact on the usability of many websites.