Advanced Questioning and Conversational Skills
Value generated by this module – participants will:
- Be equipped with six advanced conversational tools that when used skillfully will help you understand more of what is important to a client, demonstrate your value as a thinking partner and prevent the conversation turning into an interrogation.
- Understand the brain science behind accelerating partnership based relationships.
- Have a potent framework for asking questions that generate mutual value.
Key Content Covered:
- Advanced questioning.
- Conversational smoothing.
- Conversational intelligence.
- SPIN questioning.
- Challenger sale.