Impact in Informal Interactions

Value generated by this module – participants will:


  1. Understand how impact is created and therefore how to change it.
  2. Know how to use their eyes, hands and voice to maximise impact.
  3. Practice and get feedback on the impact they are creating.
  4. Use a tool that helps succinctly communicate achievements.

Key Content Covered:


  • Definition of personal impact.
  • Personal impact model.
  • Preparing for client interactions.
  • 4 factors that influence your personal impact.
  • Communicating your strengths and achievements succinctly.
  • The STAR model and succinct communication.

Purchase Here


Full Module – £1,000
In Person Delivery – £800
Virtual Delivery – £800

Your purchase contains a series of fully editable documents that will enable you to run a high quality 2.5 hour face to face or virtual workshop and includes:

  • Comprehensive speaker notes
  • Slides
  • Handouts (tools)
  • Pre-work activities

We even include participant joining instructions to make your life easier!

Impact in Informal Interactions – Tools


Watch the video to discover what you get for your money.

Tools Included:


  1. Personal impact model.
  2. Communication tactics.
  3. STAR approach to succinctly talking about your achievements.
Buy Just This Module’s Tools – £20.00
Buy ALL the Tools